Shipping policy
Shipping Policy — Gearhead
Last Updated: 09/08/2026
At Gearhead, every product is made to order — printed fresh once you place your order, not pulled from pre-made stock. Here's everything you need to know about how your order is processed, shipped, and delivered.
1. Order Processing Time
Once your order is placed, it goes into production. Most orders are processed and dispatched within 2-3 business days. In rare cases (due to high order volume, print quality checks, or design-related issues), processing may take up to 4-5 business days. We'll keep you updated via email/SMS if there's any delay beyond this window.
2. Shipping Methods & Delivery Timeframes
We ship across India through trusted courier partners, covering 29,000+ pincodes — including metros, Tier 2, and Tier 3 cities.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 2-5 business days (after dispatch) |
| Areas served only by India Post | 3-15 business days |
Total delivery time = Processing time (2-3 days) + Shipping time (2-5 days), so most orders arrive within 5-8 business days from the date of order. Remote areas served only by India Post may take longer.
3. Shipping Costs
Shipping charges (if any) will be calculated and displayed at checkout based on your delivery location and order size. We may offer free shipping thresholds or promotions from time to time — any applicable discount will be reflected automatically at checkout.
4. Cash on Delivery (COD)
We offer Cash on Delivery across serviceable pincodes in India for your convenience. A nominal COD handling fee may apply at checkout, which will be clearly displayed before you confirm your order. Please note: COD is not available in a small number of remote pincodes served exclusively by India Post.
5. Order Tracking
Once your order is dispatched, you'll receive a shipping confirmation with a tracking number/link via email or SMS. You can use this to track your order's status in real time.
Note: Orders shipped via India Post (for certain remote pincodes) do not offer end-to-end tracking, as this is a limitation of the postal service, not Gearhead.
6. Delivery Issues & Delays
- Delayed orders: While we strive to meet our estimated timelines, delays can occasionally happen due to courier logistics, weather, regional disruptions, or high-demand periods (e.g., festive season, sale events). We appreciate your patience and will assist with tracking updates if your order is delayed beyond the estimated window.
- Incorrect address: Please double-check your shipping address at checkout. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.
- Lost or damaged in transit: If your order is lost or arrives damaged, please contact us within [Insert Number, e.g., 48 hours] of the delivery date (or expected delivery date) with photos/details, and we'll help resolve it as per our Return & Refund Policy.
- Unclaimed/returned-to-origin (RTO) orders: If a delivery attempt fails and the order is returned to origin (e.g., customer unavailable, refused delivery, or incorrect address), we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.
7. Questions?
If you have any questions about your order's shipping status or this policy, reach out to us at:
Email: gearsheadco@gmail.com
We're happy to help track down your order or answer any shipping questions.
Shipping timelines and terms are based on our fulfillment partner's (Qikink) standard service levels and are subject to change. This policy will be updated to reflect any changes in our shipping partners or processes.